Dietary supplements are products that can supplement your daily diet.

Of course! Then send us an email to: info@sterrenstore.com. Would you prefer to ask your question by phone or WhatsApp? That is also possible! You can reach us on the following number: +0031 (0) 642998449. You can also contact us via one of our social media channels.

Unfortunately, we cannot help you in this case as we are not authorized to give you medical advice. If you are taking medication, we therefore recommend that you consult your doctor first.

Each pack usually comes with a measuring spoon. However, it is often hidden on the ground, so you have to look for it carefully. Contrary to expectations, is the measuring spoon not included? We apologize. Please contact us!

Below each product you will find an overview of the components and active ingredients.

There are different ways to pay at Sterrenstof: AfterPay, iDeal or Bancontact. There are no additional fees.

This option is also available. Use: AfterPay or Klarna.

With every order you receive a so-called "flight ticket" in your package. Keep this unique Sterrenstof flight card. As soon as you have collected 5, you will receive 10 euros in shopping credit. Have you even collected 10? Your Sterrenstof loyalty will be rewarded extra! In this case, you will receive a whopping 50 euros in shopping credit!

If you have collected 5 or even 10 tickets, please send us a photo by email to: info@sterrenstore.com and/or via WhatsApp +31 (0)642998449. We will then check the tickets and give you a personalized code that you can redeem in the webshop (please note that each flight ticket has its own code, so they are not interchangeable).

If you order before 11:59 p.m. on working days (Monday - Friday), we will send your package the same day. The first delivery attempt will then usually be made on the next working day or the next. Delivery time is therefore 1 to 3 days. Packages within the Netherlands are delivered by Post NL and in Belgium by Post NL Belgium. For Germany: either DHL or DPD. Did you place your order before 4 p.m. on the weekend? Then we will do our best to deliver your order within 3 days anyway. Orders placed after 4 p.m. are usually delivered on Tuesday. Please note that the sample packaging is delivered in the mailbox.

As soon as the order is completed, you will receive a track & trace code from us by email. This allows you to easily track your order online. If you are not at home when your order is delivered, the package will be offered again the next day or dropped off at a post office or parcel shop. You will then receive a notification in your mailbox.

As soon as the order is completed, you will receive the invoice by email. We will also send you the invoice with the ordered products in the package.

Sterrenstof products can be ordered in the Netherlands, Belgium and Germany.

If the goods are unopened, you can return them within 14 days according to our return policy. To ensure this works smoothly, it is important that you contact us so that we are informed of your return. Unfortunately, we cannot exchange products. The shipping costs for returns are to be borne by the purchaser.

Please contact us via WhatsApp or via our email.

The number for WhatsApp is: +31 6 42 99 84 49 E-Mail-Adresse: info@sterrenstore.com

The products should be sent as a parcel to the following address:

star material

Kaagschip 14

3991 CS HOUTEN

NETHERLANDS

Return conditions:

Include a note with your order number and contact details. The package should be sent postage paid to the address above. Keep the track & trace code as proof of delivery.

We will endeavour to process your return within 10 working days. If you have not received the return amount within 10 days, please contact us by email or phone number.